Where do you service?
Happy Camper Mobile RV Service operates within the following conties: Anoka, Chisago, Hennepin, Isanti, Ramsey, Sherburne, Washington, and Wright.
Please note that we do not provide service to any location within the state of Wisconsin.
We are currently not accepting new customers outside of the couunties listed above.
If you are an existing customer located outside of this radius, please feel free to reach out to discuss your service needs. Scheduling accommodations may be available on a case-by-case basis.
What if I live outside of your service area?
If you do not reside in one of the counties we service, we are happy to offer recommendations or guidance for RV service providers that may be available in your area.
Please note that at this time, we are unable to take on any new customers outside of our established service range.
If you are an existing customer located outside of the service area, we encourage you to contact our office directly to discuss any service needs or scheduling options that may be available.
Where is your shop?
Let me ask you this… where is your camper?
Wherever your camper or RV is parked is where our shop will be. We are strictly onsite service only, no physical shop to be found. If you need a repair that requires a shop, we will help you find one.
How quickly can I get an appointment?
We will work with an appointment that works best for you. While we may not be able to get you in right away, we will do our best to find our next available appointment that works with you!
Do you sell parts?
At this time we do not keep an open inventory for our customers. Since we provide onsite repair only, we can only stock the most common parts for most repairs. If we need a part that we do not have on hand we can pick one up locally or order it through one of our vendors.
What is your hourly rate?
We have a shop rate of $175 per billable hours which means we bill based on industry-standard allotted time per repairable item.
To learn more check out our service page!
What forms of payment do you accept?
We currently accept cash, check, debit and credit card payments.
Are we open all year round?
In short, Yes! Keep in mind though some repairs can only be preformed at certain temperatures, if we can not do it in the winter, we can either wait until spring or help find you a shop that can accommodate your needs.
What if I need to cancel my appointment?
To ensure fairness and respect for our time and resources, we have a cancellation policy in place. If you need to cancel your appointment, please do so at least two business days in advance. Failure to cancel within this timeframe will result in a charge for the first hour of labor at a rate of $175.00 per hour.
This charge must be paid prior to scheduling any further appointments with our company.
This policy helps us maintain a smooth schedule and ensures that our technicians are compensated fairly for their time. We appreciate your understanding and cooperation.
Do you work with warranty or insurance?
We work with most Warranty, Extended Warranty, and Insurance companies. Although we are willing to work with all these companies, some do not cover repairs done by onsite repair companies. If you are unsure what yours will cover, give them a call or get into contact with us. Also be aware that some may not cover onsite repair service-call fees or other items.